Whether you’d like energy efficiency advice, help with generating your own electricity or to pay your bill, our Customer Care team can help.
In this section you can send us a meter reading, let us know if you’re moving home, find out how to pay your bill and discover the answers to common questions. If you’d prefer to have a chat or can’t find what you’re looking for, please give us a call on 0800 254 0000. We look forward to hearing from you.
How to pay your bill
Find out how to pay your bill and update your Direct Debit details.Find out more
Send us a meter reading
Submit an Electric, Gas or Feed-in Tariff meter reading.Submit a reading
Recommend a friend to Good Energy
You’ll both receive a £25 organic wine voucher when they switch!Find out more
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