Website down for scheduled maintenance

Sorry, we’ve taken our website down for scheduled maintenance.

It’ll be back online later today, but if you need to get in touch, you can contact our friendly team on 0800 254 0000 or by email at Our lines are open 8am to 8pm, Monday to Friday (except bank holidays) and 8am to 1pm on Saturdays.

We are also contactable at and

Emergency contacts if you have a power cut or can smell gas

If someone needs immediate emergency medical care or is in danger, call 999.

If you have had a power cut or smell gas, you’ll need to contact your regional network operator for your electricity or gas supply.

You can find a list of regional networks and their contact details at