How do I switch to Good Energy?
Switching to Good Energy is simple. There’s no disruption to your electricity or gas supply and you don't need a new meter or someone to rewire your home. All we need are a few details and five minutes of your time. You can leave the rest to us.
The switch steps
Once you’ve completed the sign up form, Good Energy will start the process of switching your home. It takes a few weeks and we’ll be in touch when everything’s done. Here are the steps in the process:
- Complete our sign-up form
You can sign up and request your payments to be made using Direct Debit on our website or over the phone on 0800 254 0004 - we just need a few details from you. Once this is complete, we’ll send you a copy of your contract.
- Cooling-off period
You then have a 14 day cooling-off period in case you want to change your mind.
- Confirmation of switch date
During your cooling-off period Good Energy will get in touch with your current supplier and let them know you’re leaving, this doesn’t affect your right to cancel. We’ll then let you know the exact date your supply will be transferred to us. It usually takes around 3 weeks to complete the switch, including the cooling-off period.
- Send us a meter reading
On your switch date, please send us a meter reading. Good Energy passes this on to your old supplier so they can issue you your final bill, and it allows us to complete the setup of your account.
- That's it - you've switched to Good Energy!