Call us on 0800 254 0000
Mon–Fri 08:00–20:00 | Sat 08:00–13:00
We are consistently recognised for our top customer service by Which? and MoneySavingExpert.com users. What can we help you with today?
Got a question?
Try our help and advice page or, if you’d prefer a chat, call our customer care team on 0800 254 0000. We’ve been consistently recognised for our top customer service by both Which? and MoneySavingExpert.com users, so try us out. Call us Monday to Friday 8am–8pm (not including bank holidays) or Saturdays 8am–1pm, and one of our friendly customer care team will do their best to help.
How are we doing?
"Thank you for being a great company to deal with" It's comments like this that have seen us consistently ranked within the top of the table for the ‘Which? Energy Company Customer Satisfaction Survey’ for five years.
Lower your bills
We also have a new online service for customers, and if you are signed up to you can view all your bills, meter readings and analyse your energy usage. If you don’t want to sign up to the online service but you want to deal with us online, you can submit a meter reading, send us a query or even download our meter reading app.
Ready to switch?